I decided to give Boston Appliance Repair Service a try, based on the other reviews. I figured it was worth a shot the only other way I have of picking out an appliance repair service is through the yellow pages.

And I was very happy that my new method worked. They showed up on time to inspect my leaking GE refrigerator. The appliance repair technician clean and professional and gave me an estimate. And when I gave him approval to do the job, he was careful of not to leave any scratches on my wood floor when he moved the refrigerator.

I'll definitely call Boston Appliance Repair again if I have any other problems with my appliances. Overall, it was a good experience, both with the technician and the customer service. Thanks!!!!

Alison B.
Lowell, MA 01850

Fast, professional and, most of all, honest—how often do you find these qualities in an appliance repair company?

I had just had a miserable experience with appliance technician sent by my home warranty company. None of them were able to repair my Kenmore washing machine. One of them wanted to take the washer to his shop for two weeks and, just to do so, I had to pay an extra $450.

Instead, I called Boston Appliance repair Service based on reviews I had read online. Their technician came took a look and said that he could repair my washer right on the spot, which he did, expertly.

So when you find yourself in that unenviable situation of needing to call an honest and reliable appliance repair service, give these guys a call. And save yourself unnecessary misery.

Rick G.
Melrose MA 02176

My story: my rental house is in Lexington 02420. The tenant called me because the dishwasher started leaking on Friday, and while I was waiting for my neighbor to call me back with the name of an appliance repair company, the current tenant called some other appliance repair place in Boston from the yellow book. They want to charge $ 98.00 for the service call and then they were going to charge an additional cost for the repair.

I told them I would think about it and luckily found Boston Appliance Repair online, since none of my friends seemed to know a good appliance repair company.

I am glad I followed my common sense and it paid back. They delivered great and quick service. Now I have their number and if something happens with my appliances, I know who to call.

Thanks Boston Appliance Repair

Signe B.
Lexington, MA 02420

I remembered talking to one of my co-workers about her refrigerator getting repaired recently. She put us in touch with the company she used and within a couple of hours a Boston Appliance Repair technician squeezed us in the same day into his already busy afternoon.

When he arrived, he inspect the problem with the washer. He could have suggested replacing both the water valve and the cold and hot water rubber hoses, but said he didn't believe in replacing something that still worked—I never would have known the difference. Instead he just replaced the defective water valve and he gave me his professional insights into the pros and cons of Maytag washers.

The technician wasn't even able to stay long enough to even take a check the had to go back to his regularly scheduled appointment and said that their customer service would call the next day to process my credit card. That's why I'm giving Boston Appliance Repair 5 stars: Any reliable appliance repair company could have done the job, of course, but unlike other places, Boston Appliance Repair answers the phone quickly and calls you back when they promise. Their customer service representative did call me back the next day and my receipt came in the mail the following day. When the front and back end operations are that efficient, I know I'm not getting special treatment because of my co-worker’s referral. Their business is simply that well run.

Nancy S.
Boston MA 02210

We went through quite a few appliance repair places before, finally, our neighbor recommended Boston Appliance Repair saying that they are really laid back, but they really know what they are doing. I don't think it takes a rocket scientist to repair dryers, so the most important thing is that their work is solid and their prices are decent....even on the inexpensive side. And, in the time, when I've been faced with an appliance repair emergency, Boston Appliance Repair was there!

Jason E.
Winthrop, MA 02152

I called them, they called right back and scheduled a time. several hours before they were due at my house i received a call saying the repair man was running a little late. i appreciated know well in advance and really liked that they had the professionalism to give me the head-up. when the repair man arrive, he was awesome!!! assessed the issue, repaired it, explained what it was and was done quickly. he was courteous and helpful. and the cost of the whole thing was a delight. i trust this outfit and would recommend to anyone.

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